Refund & Return Policy – NIMICOLLECTION

At NIMICOLLECTION, we value our customers and want you to be completely satisfied with your purchase. If your order arrives with any issue, defect, or fault, we’re here to make things right.

Eligibility for Returns & Refunds:

  • Returns are accepted only in case of defective, damaged, or incorrect items.
  • The item must be unused, unworn, and in its original packaging.
  • A return request must be submitted within 7 days of receiving your order.
  • Shipping or courier charges for returns are the responsibility of the customer.
  • Refunds (if approved) will be processed to your original payment method after we receive and inspect the returned item.

How to Request a Return:

To initiate a return, please contact our support team at +92 316 4108541 with your order number and details of the issue. Our team will guide you through the process step by step.

Important Notes:

  • We do not accept returns for products that are damaged due to customer misuse or negligence.
  • Exchanges may be possible (subject to product availability).
  • In case of a refund, processing time may take 5–7 working days after approval.

Thank you for choosing NIMICOLLECTION – Where quality meets style and trust.